This hotel suits me perfectly with excellent wi-fi, 24-hour security, and wheelchair access. During my first stay, the staff helped with my suitcases, which I appreciated. I always feel welcomed here, and I can't wait to return for Christmas!

The room was clean with good amenities. the toilet had a persistent unpleasant odor.

It was just an ideal choice for a fleeting pause in Mecca with very good value for money. The breakfast had a lot of choices that were really enjoyable. Make sure to ask about room options if there's noise outside.

The hotel is super close to Haram, just a 5-min walk! The prayer area in the building with speakers was a huge plus. Plus, I loved the free Arabic coffee and dates at reception.

For a quieter experience, request a room away from the front of the hotel to minimize noise from traffic.

Had a great time with friends! We visited the nearby mosque and enjoyed exploring local markets. The location is super convenient, just a short walk away. Breakfast was a highlight with a good selection. Just be aware of some traffic noise at night.

One downside was the slow response time from the reception team when calling for assistance.

The staff was exceptionally friendly and accommodating, particularly the reception team. The room was spacious, clean, and had a welcoming ambiance. However, there were significant issues, such as a malfunctioning safe and the hotel denying my request for extra bedding despite availability. Additionally, the inability to store our bags before check-in was disappointing.

nearby prayer area, convenient access to local attractions, free Arabic coffee

The internet connection is incredibly poor!!! The bathroom setup is outdated and not clean enough!!! The parking fees are exorbitant, and it would be better for guests if they were complimentary!!! Noise from the buses all night disrupts sleep!!!

I had a wonderful stay during my umrah trip at this hotel. The location was perfect, just a short walk to the haram My previous stay was good, but this time the cute staff and great breakfast options exceeded my expectations.

internet connection was spotty at times.

Location was very close to the Haram, just 5 minutes to walk. Room cleanliness could be better. one was dirty upon check-in.

exceptional service with a quick check-in and a clear path to haram

Wonderful location, helpful staff, clean rooms.

Can recommend for a holiday

Exceptional hospitality, excellent location, including friendly staff like Sumayah from customer service and convenient accessibility with a lift for ease of movement.

Everything was spot on

my stay at elaf al mashaer hotel makkah was fantastic! the location is perfect, just a stone's throw from the haram. the shower was absolutely amazing, and i took 4 during my one night. the staff were incredibly kind and went out of their way to help. definitely a good choice during ramadan.

100% recommend

Recommend it for families with children.

The location was excellent, just a short walk to the mosque, which made everything easier for us. The staff welcomed us like family, especially when they upgraded our room, it really made our stay feel special.

It wasn’t exactly budget-friendly, but yeah, it was acceptable.